Stop the printer grabbing two sheets at once

01 · Identify — does this match what you see?

• Two pages pull in together and one jams
• Blank pages skip through between prints
• Print lands half on one sheet, half on the next

02 · Resolve — follow in order

1. 1

   Take the whole stack out of the tray.

2. 2

   Fan it thoroughly to separate sheets, then tap the edges flat on a table.

3. 3

   Reload only up to the max line — an overfilled tray always double-feeds.

4. 4

   Confirm the paper guides touch the stack. Loose guides let two sheets slip in together.

5. 5

   If it persists, the separation pad is worn; cleaning the pickup roller (see “No Paper Fed”) often helps short-term.

03 · Applies to