Easy · 5 minScanning & copying
Copies come out blank or half printed
The scanner reads the page but the printed copy is empty or cut off — a placement or ink problem, not a scanner fault.
01 · Identify — does this match what you see?
- Blank sheet after pressing Copy
- Only the top half of the page copies
- Copy is shifted off the edge
02 · Resolve — follow in order
- 1
Place the original face DOWN on the glass, tucked into the corner marked by the arrow.
- 2
Close the lid gently — a raised lid lets light in and washes the page out.
- 3
Print the nozzle check pattern. If the copy is blank but the pattern prints, the placement was wrong.
- 4
If the pattern is also blank, run one printhead cleaning and check ink or toner levels.
- 5
For cut-off copies, set the copy size to match the loaded paper instead of Auto fit.
Pro tip
Some models copy from the feeder by default when paper is loaded there — remove it to copy from the glass.
03 · Applies to
PIXMA TS3520PIXMA TR4720imageCLASS MF3010