Medium · 6 minPaper & feedingEpson
Fix a false paper jam error on an Epson
The screen says jam but you can't find any paper. A tiny scrap, a sticky sensor flag, or a dusty sensor triggers the same error.
01 · Identify — does this match what you see?
- Persistent jam error with no visible paper
- Error returns immediately after clearing
- Started after a real jam was removed
02 · Resolve — follow in order
- 1
Unplug the printer and open every cover: scanner unit, rear feed, and the duplexer/back panel.
- 2
Check the paper path with a flashlight for small torn pieces — especially under the printhead parking area.
- 3
Gently move the small plastic sensor flags in the paper path; they should spring back freely.
- 4
Blow dust off the paper sensors with a puff of air (a blower bulb, not high-pressure canned air).
- 5
Reload fresh paper, close all covers firmly, and power on.
Pro tip
The most common hidden scrap location on Epsons is under the printhead when it's parked on the right — slide it aside (printer off and unplugged) to look.
03 · Applies to
EcoTank ET-2800Expression XP-4200WorkForce WF-2930