Fix an Epson that won't pick up paper

01 · Identify — does this match what you see?

• “Out of paper” error with a full tray
• Rollers whir but nothing feeds
• Multiple sheets feed at once, then jam

02 · Resolve — follow in order

1. 1

   Remove the stack, fan it, and square the edges before reloading.

2. 2

   Adjust the edge guides so they touch the paper lightly — not tight.

3. 3

   Clean the pickup rollers: dampen a lint-free cloth with water, turn the rollers by hand, and wipe the full circumference.

4. 4

   Try 10 sheets instead of a full stack; overloading defeats the separator pad.

5. 5

   If rollers look smooth and shiny, they're glazed — cleaning restores grip, but heavily worn rollers need replacing.

03 · Applies to