Easy · 5 minPaper & feedingEpson
Clear a paper jam in an Epson
Epsons report a jam even for a tiny torn scrap. Work front to back, pull with the paper path, and check the rear feed slot.
01 · Identify — does this match what you see?
- “Paper jam” error on the screen
- Crumpled or half-fed sheet visible
- Grinding noise, then the job stops
02 · Resolve — follow in order
- 1
Turn the printer off and unplug it before reaching inside.
- 2
Open the scanner unit and pull jammed paper slowly in the direction of the paper path — never backward.
- 3
Check the rear paper feed slot and the duplex (back) cover for scraps.
- 4
Look for torn corners; even a thumbnail-sized piece keeps the jam error alive.
- 5
Fan and square a fresh stack, reload below the max line, and power the printer back on.
Pro tip
Shine a phone flashlight along the paper path — the scrap causing the error is usually white-on-white and nearly invisible otherwise.
03 · Applies to
EcoTank ET-2800EcoTank ET-4800Expression XP-4200WorkForce WF-2930