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Easy · 3 minError codesBrother

Fix “Cooling Down” wait messages

“Cooling Down” means the fuser is protecting itself from overheating. It's normal after heavy jobs — but if it lingers, airflow or room temp is the issue.

01 · Identify — does this match what you see?

  • “Cooling Down” message blocks printing
  • Printer pauses after long jobs
  • Error appears in a hot room or enclosed cabinet

02 · Resolve — follow in order

  1. 1

    Wait — the printer resumes automatically once the fuser cools to a safe temperature.

  2. 2

    If it happens often, move the printer to a ventilated spot, not a closed cabinet.

  3. 3

    Keep at least 10 cm clear at the vents on all sides.

  4. 4

    Avoid running back-to-back large duplex jobs in a hot room.

  5. 5

    If “Cooling Down” never clears even when idle and cool, the fuser thermistor may be faulty — a service job.

Pro tip

Tucking a laser printer inside a desk cabinet is the top cause of chronic “Cooling Down.” Pull it forward so the rear vent can breathe.

03 · Applies to

HL-L8360CDWMFC-L2710DWHL-L2350DW

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