← All guides
Medium · 8 minError codes

Resolve the B200 printhead error

B200 means the printer can't drive the print head correctly — often dried ink or a poorly seated cartridge, not a dead printer. Try this before replacing anything.

01 · Identify — does this match what you see?

  • “B200” or “Support Code B200” on screen
  • Alarm and power lamps flash alternately
  • Printer refuses to print, copy, or scan

02 · Resolve — follow in order

  1. 1

    Turn the printer off, unplug it, and wait two full minutes.

  2. 2

    Open the cover so the cartridge carrier moves to the middle, then remove every ink cartridge.

  3. 3

    Lift the gray lever and remove the print head. Rinse its gold contacts gently with warm distilled water and let it air-dry completely.

  4. 4

    Reseat the print head, lock the lever, and reinstall the cartridges until each one clicks.

  5. 5

    Close the cover, plug in, and power on. Run a nozzle check from the maintenance menu.

Pro tip

If B200 returns after cleaning, the head itself may have failed — replacement heads for PIXMA models often cost less than a new printer.

03 · Applies to

PIXMA MG3620PIXMA MX922PIXMA iP8720PIXMA TS9520

Related fixes