Stop the paper size mismatch message

01 · Identify — does this match what you see?

• “Paper size does not match” at every job
• Printer pauses until you press OK

02 · Resolve — follow in order

1. 1

   Look at the printer screen: it tells you the loaded size and the requested size.

2. 2

   Load the size the job actually needs, or change the job's paper size on the computer.

3. 3

   Register the loaded paper on the printer when it asks — this is what the check compares against.

4. 4

   In the printer's settings, set the cassette and rear tray paper sizes to what you normally use.

5. 5

   If you always print the same size, turn the mismatch check off in the printer's feed settings.

03 · Applies to