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Easy · 4 minError codes

Error 2114 — paper settings do not match

A polite stop rather than a fault: the loaded paper is not what the job asked for.

01 · Identify — does this match what you see?

  • 2114 on screen
  • Job waits until you press OK
  • Happens with every print

02 · Resolve — follow in order

  1. 1

    Read the two sizes shown on the printer screen — loaded versus requested.

  2. 2

    Press Stop, then either load the right paper or change the job's paper size.

  3. 3

    Register the loaded paper size and type on the printer when it prompts.

  4. 4

    To stop the warning for good, disable the paper mismatch check in the feed settings.

  5. 5

    Reprint and confirm the job runs without pausing.

Pro tip

If you print mostly plain A4, set both the cassette and driver default to A4 plain once and forget it.

03 · Applies to

PIXMA TS6420aPIXMA TR8620aPIXMA G3420

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