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Advanced · 5 minError codes

Errors B203 and B204

Related to B200 — the printer detected an electrical fault around the printhead and stopped to protect itself.

01 · Identify — does this match what you see?

  • B203 or B204 on screen
  • Printer stops mid-job
  • Carriage will not move

02 · Resolve — follow in order

  1. 1

    Turn the printer off and unplug it for at least ten minutes.

  2. 2

    Open the cover and check nothing is blocking the carriage.

  3. 3

    Remove the printhead and cartridges, wipe the contacts, and refit everything firmly.

  4. 4

    Plug in and power on. If the code returns immediately, the printhead has most likely failed.

  5. 5

    Weigh the cost of a replacement head against the printer's value before booking a repair.

Pro tip

Repeating the reset over and over will not clear a genuine hardware fault — two attempts is enough to know.

03 · Applies to

PIXMA MG5720PIXMA MX922PIXMA iP8720

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