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Easy · 8 minMaintenance & care

Run a printhead cleaning the right way

Cleaning fixes most quality problems, but repeating it too often wastes a surprising amount of ink.

01 · Identify — does this match what you see?

  • Missing colours
  • Gaps in the nozzle check pattern
  • Print looks fine then fades again

02 · Resolve — follow in order

  1. 1

    Print the nozzle check pattern first so you know which colour is missing.

  2. 2

    Run one standard cleaning, wait five minutes, then print the pattern again.

  3. 3

    If it improved but is not perfect, run one more standard cleaning — never more than two in a row.

  4. 4

    Still gaps? Run one deep cleaning, then leave the printer switched on and idle for at least six hours.

  5. 5

    Print the pattern once more. If nothing changed after two deep cleanings, the head or cartridge needs replacing.

Pro tip

A deep cleaning uses roughly as much ink as printing 20 colour pages. Space them out.

03 · Applies to

PIXMA TS8320PIXMA G3420MAXIFY GX7020

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